Digital literacy audit

Action List for Digital Literacy Audit

Completed

✅ Design and development of Digital Literacy Tool (DLT)
✅ Institutional-wide digital literacy assessment of staff

In Progress / Partial Completion

🔄 Change management and awareness campaign

To Be Completed

🔲 Institutional-wide digital literacy assessment of students
🔲 Commercialisation of Digital Literacy Tool

Key Actions to Implement

1. Targeted Evaluations & Training

   • Conduct evaluations focusing on departments with low engagement
   • Implement tailored training for staff on lower post levels (10-18)
   • Develop task-based evaluation tools for recruitment and performance assessment

2. Integration into Workforce Development

   • Embed digital literacy competencies in job descriptions, development plans, and recruitment strategies
   • Create digital literacy profiles and develop role-specific digital skills assessments
   • Simplify evaluation by removing the advanced category (intermediate level sufficient for most roles)

3. Awareness & Adoption Initiatives

   • Develop a communication strategy to highlight digital literacy’s role in career progression
   • Promote technology adoption through data literacy interventions and self-service digital support
   • Implement a change management and awareness campaign

4. Training & Continuous Development

   • Provide follow-up support with evaluations, workshops, and training sessions
   • Offer personalised learning pathways for self-paced staff development
   • Establish formal enablement programs for new digital technologies in daily operations
   • Incorporate digital literacy into performance management systems

5. Specialised Focus Areas

   • Address digital literacy concerns in HR and other departments with high reliance on digital tools
   • Integrate cybersecurity awareness into digital literacy training programs

6. Induction & Evaluation Integration

   • Require new staff to complete digital literacy evaluations and relevant training as part of induction
   • Table digital literacy evaluation report at Deans’ Committee and Directors’ Management Committee

7. Commercialisation & Future Growth

   • Develop an executive proposal on the commercialisation of the DLT
   • Finalise and launch commercialisation strategy for the digital literacy tool

This structured plan ensures a strategic and systematic approach to enhancing digital literacy across the institution.

Collaboration partners: Strategic Programme Office, Library Services, Centre for the Future of Work